Takes ownership.
Accountable for the outcome.
Give it a goal. It follows through and reports back, with visible KPIs and regular performance summaries.
OPENREEF FOR BUSINESS
An AI employee that makes the calls.
It calls suppliers and customers, asks the follow-up questions, and brings you the answers. No code to write. We set it up for your business.
Acme Trading
# procurement
@OpenReef call our backup suppliers. Can anyone deliver 5,000 units by October 15? Check the unit price too.
Called six suppliers. Hongda can deliver October 12 at +3%. Yulin can deliver October 14 at the same price.
@OpenReef call Yulin back. Does that date include delivery to our warehouse?
Confirmed by phone: October 14 includes delivery. I’ll send the details here for your approval before we commit.
Illustrative conversations · connections scoped for your pilot
Slack
Microsoft Teams
Zoom
Feishu
WhatsApp
Discord
WeCom
DingTalk
Let AI meet reality.
REAL-WORLD COMMUNICATION
It calls. They answer. The work moves forward.
Prices, delivery dates, missing details. Your AI employee gets on the phone with the people who know.
- Calls real phone numbers — suppliers, customers, and service providers.
- Asks follow-up questions to get the details your task needs.
- Reports what was confirmed, what is missing, and what needs your decision.
OpenReef → SupplierIllustrative outbound call
Call completed00:04
OpenReef
Hi, I’m an AI assistant calling on behalf of Acme. Can you deliver 5,000 units by October 15?
00:16
Supplier
We can deliver on October 14. The unit price is unchanged.
00:25
OpenReef
Does that date include delivery to our warehouse?
00:31
Supplier
Yes, delivery to your warehouse is included.
Confirmed: October 14 delivery · unchanged unit price · delivery included.
Example conversation. Try a real phone call with Relay.
Your next colleague.Already in your chat.
You give it the task. It makes the calls, follows up, and brings back the result.
Acme Trading
# procurement@OpenReef we need quotes for 5,000 heavyweight tees. Call the shortlist — MOQ, unit price, lead time.
On it — 28 factories queued. I'll post a summary as the calls finish.
Done: 21 reached · 14 valid quotes · 6 meet MOQ and a ≤30-day lead time. Two asked about the fabric spec — want me to call back with the 240gsm detail?
quotes-comparison.xlsxSupplier comparison
yes — call them back
Illustrative workflow. Pilot scope and channel availability are agreed during setup.
What makes OpenReef a hire.
Works across your company.
In your chat. On your terms.
Connect it to your company chat. Choose which employees can access it and what they’re allowed to ask it to do.
Gets better over time.
Your feedback carries forward.
It remembers your preferences and applies your feedback, so each task builds on what it learned from the last.
You know the job.We handle the tech.
We set it up. You put it to work.
You don’t need a technical team. We deploy the employee, connect your tools, and prepare it for one real job.
01Tell us the job.
Choose its role, personality, and the decisions that stay with you.
02We handle the setup.
We configure calling, business context, and your agreed chat connections during the pilot.
03Send the first task.
Use your existing team chat. Hand over a call, ask a question, or review the result.
YOUR RULES, ON EVERY CALL
It makes the calls. You make the commitments.
Agree on what it may handle and what must come back to you. Prices, purchases, and cancellations follow the limits you set.
- Confirm the scope before the pilot starts.
- Keep purchases and commitments within your approval rules.
- Bring unclear or out-of-scope requests back to you.
Acme Trading
# procurement@OpenReef cancel the Factory B order, we're moving everything to Yulin.
Before I call — Factory B shipped samples yesterday, and cancelling now forfeits the 30% deposit. Want me to renegotiate the timeline instead?
PO-1877 · deposit 30% · samples in transit
good catch. renegotiate.
Common questions.
Do we need to write code or build workflows?
No. We handle deployment and configuration. You tell us the job, provide the business context, authorize the agreed tool connections, and set the approval limits.
What can it actually do right now?
Real outbound phone calls are available today. Business chat connections, email, personality, and memory are configured within your agreed pilot scope. Inbound calls, SMS, and external WhatsApp messaging are roadmap items.
Will people know they're talking to an AI?
Yes. The agent introduces itself honestly as your company's AI assistant and never pretends to be human.
Which languages does it speak?
Almost any language. It speaks the callee's language on the call — 55 supported today, from English, Chinese and Japanese to Arabic, Thai and Swahili — and reports back to you in yours.
Who approves what it does?
You do. You set the limits — spend thresholds, decisions it may make alone, and what must come back to you. Anything over the line is escalated to you in chat before the agent acts.
How is it priced?
Pilots are fixed-scope monthly engagements sized to one repetitive, communication-heavy job. Talk to us and we'll scope it together.