Customer Support
Need a hand with OpenReef? You can request a credit refund for a specific call yourself below, or reach a real person if you still need one.
Request a credit refund
Pick the call below to dispute its credit, add a reason, and check the status of any request you've already submitted.
Contact us
Can't resolve it yourself? Email us at support@theopenreef.com — a real person reads every message, and we typically respond within a couple of business days.
What to include
To help us find your account and resolve things on the first reply, please include:
The email on your account — so we can locate your record.
A short description — which call it concerns (if any), what you expected, what happened, and what you'd like us to do. Screenshots are welcome when they help.
Related pages
For the details behind these topics, see our policies. Refunds and disputes are governed by the Terms of Service; data and privacy questions are covered by the Privacy Policy.